GTIIQ Privacy Policy

Privacy Policy

Operated by GTIQ (Pty) Ltd

Last Updated: February 12th 2026

1. Introduction

GTIIQ is operated by GTIQ (Pty) Ltd, a company registered in the Republic of South Africa (“GTIIQ”, “GTIQ”, “we”, “us”, “our”).

GTIIQ is a business operations software platform that provides workflow management, operational visibility, compliance tracking, communication records, and financial oversight tools (the “Services”).

This Privacy Policy explains how we collect, use, store, protect, and process personal information when you:

Visit our website

Request a walkthrough

Interact with us

Integrate third-party tools with the Services

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

When you:

Submit a contact form

Request a walkthrough

Subscribe to paid Services

Communicate with us

We may collect:

Full name

Company name

Email address

Phone number

Role / position

Business profile details

Company size and industry information

Billing details (processed via Stripe or other approved payment processors)

We collect only information necessary to provide, administer, and improve the Services.

B. Account & Operational Data

When using GTIIQ, you may create, upload, store, or manage:

Business process information

Workflow and pipeline data

Case records

Compliance records

Communication logs

Operational reports

Financial tracking information

Documents and attachments

Internal notes and related business data

This data (“Customer Data”) remains owned by you.

GTIQ (Pty) Ltd processes Customer Data solely for the purpose of:

Providing the Services

Maintaining platform functionality

Supporting integrations

Improving system performance

Ensuring security and reliability

We do not sell or commercially exploit Customer Data.

C. Technical & Usage Information

We may automatically collect technical and usage information, including:

IP address

Browser type and version

Device information

Operating system

Referring URLs

Pages visited

Actions taken within the platform

We use this information to:

Improve platform performance

Monitor system reliability

Diagnose technical issues

Maintain security

Detect misuse or unauthorized access

D. Cookies & Analytics

GTIIQ uses cookies and analytics tools (such as Google Analytics or similar services) to:

Understand website usage

Improve user experience

Monitor platform performance

Analyze traffic patterns

Cookies may collect information such as browser behavior, device type, and navigation activity.

You may disable cookies through your browser settings; however, certain features of the Services may not function properly if cookies are disabled.

3. How We Use Your Information

We use your information to:

Provide and maintain the Services

Deliver walkthroughs and onboarding

Process payments (via Stripe or approved processors)

Provide customer support

Improve platform functionality and reliability

Communicate important updates and service-related notices

Ensure platform security and prevent misuse

Comply with legal and regulatory obligations

We do not sell, rent, trade, or commercially distribute your personal information.

4. Legal Basis (POPIA & GDPR Alignment)

For users located in South Africa, personal information is processed in accordance with the Protection of Personal Information Act (POPIA).

For users located in the European Union or United Kingdom, processing may rely on:

Contractual necessity

Legitimate interest

Consent (where required)

Legal obligation

Where required, we will obtain appropriate consent before processing personal data.

5. Data Storage & Security

Your data may be stored on secure cloud infrastructure.

GTIQ (Pty) Ltd implements reasonable technical and organisational security measures, including:

Role-based access controls

Encrypted connections (SSL/TLS)

Secure hosting environments

Internal access limitations

Monitoring for unauthorized access

While no system is completely secure, we take reasonable and appropriate steps to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Service Providers

We use trusted third-party providers to support the Services, including:

Stripe (payment processing)

Cloud hosting providers

Analytics providers

Communication infrastructure providers

Integration partners

These providers process data on our behalf and are contractually required to protect personal information.

We do not permit third-party providers to use personal data for their own marketing purposes.

7. Data Retention

We retain personal information:

For as long as your account is active

As necessary to provide Services

As required by law

For legitimate business purposes such as dispute resolution or regulatory compliance

You may request account deletion by contacting us at [email protected].

Following termination, certain information may be retained for backup, legal, or compliance purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion (where legally permissible)

Object to processing

Request restriction of processing

Request data portability

Requests may be submitted to:

[email protected]

We will respond within a reasonable timeframe in accordance with applicable law.

9. International Transfers

Where personal information is transferred outside South Africa, we take reasonable steps to ensure appropriate safeguards are in place, including contractual protections and reputable service providers.